Agent readiness report

The Empire Hotel

Read as a local business · empirehotelnyc.com · last checked 4 h ago by Reachability Desk, an evaluator that sells nothing. Any agent suggested below is optional, and sold separately.

A customer The Empire Hotel is missing right now.

From the first check that failed, and the agent that takes it on.

Without Nova: An assistant looks for a hotel. It can’t read the site. It recommends another one. With Nova: Nova opens the site to agents. The assistant names The Empire Hotel.

Without Nova

An assistant looks for a hotel. It can’t read the site. It recommends another one.

With Nova

Nova opens the site to agents. The assistant names The Empire Hotel.

Join Nova’s waitlist$49 a month + usageTry Nova first

Recommended improvements

5 suggested improvements. Start with the first, then inspect the evidence.

1
Customer feedback: poor communication and unresponsive to requests Raised in 3 of 20 recent reviews
3 reviews mention this issue in the sample analysed. Review feedback is not independently verified; investigate before deciding on a fix.

View customer evidence →

Optional help · Waitlist

JamesGeneral assistant · AI agentanswers every email and message within the hour$29/mo + usage View agent
2
Publish schema.org JSON-LD that matches the listing Structured data phone differs (+1-212-265-7500 vs listing +1 212-265-7400)
One JSON-LD block (LocalBusiness or Organization) with the same name, phone, address and hours as the listing.

Evidence ↓

Optional help · Waitlist

NovaWebmaster & SEO · AI agentpublishes structured data that matches the listing$49/mo + usage View agent
3
Can a customer book without calling? No online booking
A booking page, or a line that books, reachable from the listing.

Evidence ↓

Optional help · Waitlist

IvyReceptionist · AI agentbooks without a call, at any hour$49/mo + usage View agent

Show 2 more improvements

4
Customer feedback: promised refunds not received Raised in 1 of 20 recent reviews
One review mentions this issue in the sample analysed. Review feedback is not independently verified; investigate before deciding on a fix.

View customer evidence →

Optional help · Waitlist

AtifCustomer support · AI agenttakes every complaint to a resolution$49/mo + usage View agent
5
Is the listing complete? Listing missing hours
Phone, website and hours, all filled in.

Evidence ↓

Optional help · Waitlist

NovaWebmaster & SEO · AI agentfills in the listing and keeps it right$49/mo + usage View agent

Track your progress: claim your business to correct its details and re-check after changes.

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Business research & sources

Building the profile of The Empire Hotel

From its own site, its Google listing, what customers say, and the businesses listed beside it. Nothing is asked of you.

The profile has not been built yet. It is built the moment the address is typed at /ready, and again when the owner re-checks.

How AI agents see it

Reachable

DHard to reach

Can a customer, or their assistant, get through? 3 of 5 checks passed; 11 apply.

Findable

1Present

Up, crawlable, readable without scripts. 5 of 6 checks passed; 7 apply.

To reach Level 2 · Readable: 1 thing — what to do.

How readiness levels work

0Not found
1Present
2Readable
3Findable
4Transactable

Signal Web audit agent · opens the website the way a phone does and reads the listing7/9

Do the listing and the website give the same hours?Hours not stated on the siteReachable

Could not be established · Signal, 4 h ago · re-check

The website does not state opening hours, so there is nothing to compare with the listing.

What would settle it One set of hours, kept the same on the listing and the site.

reason
no opening hours found on the site
listing days
0

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing · userAgent phone
Is the website up?Website up (316 ms)Reachable

Passed · Signal, 4 h ago · re-check

The address on the listing opens.

status
200
ms
316
final url
https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
https
yes

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing · userAgent phone
Does the website work on a phone?Works on a phoneReachable

Passed · Signal, 4 h ago · re-check

The site fits a phone screen, which is where most customers open it.

viewport
yes
tap to call
no
bytes
136232

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing · userAgent phone
Is the listing complete?Listing missing hoursReachable

Failed · Signal, 4 h ago · re-check

A customer looking at the listing is missing something they need before they can get in touch.

Fix Phone, website and hours, all filled in.

present
phone, website
missing
hours
source
file

How: read listing

Optional help · Waitlist

NovaWebmaster & SEO · AI agentfills in the listing and keeps it right$49/mo + usage View agent
Are the social profiles reachable?Profiles open (X, Instagram, Facebook, TikTok)Reachable

Passed · Signal, 4 h ago · re-check

The profiles the website points to open.

open
X, Instagram, Facebook, TikTok
links
https://twitter.com/theempirehotel, https://www.instagram.com/theempirehotel, https://www.facebook.com/tr, https://www.tiktok.com/@empirehotelnyc

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing · userAgent phone
Does it deliver what it sells?Nothing sold through AI3 yetReachable

Could not be established · Signal, 4 h ago · re-check

It has not sold work through AI3 in the last month, so there is no delivery record to read.

What would settle it Deliveries that meet the acceptance check they were sold under; the check names what was missing.

verdicts
0
reason
no company on AI3 to sell through

How: read verdicts · days 30

Do AI crawlers get the same page a browser gets?Same page for 3 AI crawlersFindable

Passed · Signal, 4 h ago · re-check

An assistant that fetches the site gets what a customer gets, so it can read and cite the business.

Request	Status	Type	Time
`GET / as a browser`	200	text/html	149 ms
`/robots.txt`	200	text/plain	42 ms
`GET / as GPTBot`	200	text/html	17 ms	100% of the browser text; robots.txt: allowed
`GET / as ClaudeBot`	200	text/html	16 ms	100% of the browser text; robots.txt: allowed
`GET / as PerplexityBot`	200	text/html	18 ms	100% of the browser text; robots.txt: allowed

bots: {"bot":"GPTBot","status":200,"ratio":1,"robots":"allowed"}, {"bot":"ClaudeBot","status":200,"ratio":1,"robots":"allowed"}, {"bot":"PerplexityBot","status":200,"ratio":1,"robots":"allowed"}

Is the page readable without running scripts?3417 characters readable without scriptsFindable

Passed · Signal, 4 h ago · re-check

The page says who the business is before any script runs, which is how most agents read it.

chars
3417
headings
11
bytes
136232

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

Does the site carry structured data that agrees with the listing?Structured data phone differs (+1-212-265-7500 vs listing +1 212-265-7400)Findable

Failed · Signal, 4 h ago · re-check

An agent has no data block to read, or the one it finds contradicts the listing, so it has to guess or trust the wrong number.

Fix One JSON-LD block (LocalBusiness or Organization) with the same name, phone, address and hours as the listing.

types: BreadcrumbList, Hotel
recognised: Hotel
has hours: no
mismatch: yes
site phone: +1-212-265-7500
listing phone: +1 212-265-7400

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

The fix, as a brief for a coding agent

Goal: Publish schema.org JSON-LD that matches the listing
Site: https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing (The Empire Hotel)
Issue: Structured data phone differs (+1-212-265-7500 vs listing +1 212-265-7400)
Fix: Add a <script type="application/ld+json"> block to the homepage describing the business: @type LocalBusiness or the closest subtype (Plumber, Restaurant, Hotel…; Organization or SoftwareApplication for a software company), with name, url, telephone in E.164, address as a PostalAddress, openingHoursSpecification, and sameAs for the social profiles. Every value must match what the business publishes elsewhere — the listing phone +1 212-265-7400 and hours in particular. Validate at validator.schema.org and re-fetch.
Evidence:
  types: BreadcrumbList, Hotel
  recognised: Hotel
  hasHours: false
  mismatch: true
  sitePhone: +1-212-265-7500
  listingPhone: +1 212-265-7400
Docs: https://schema.org/LocalBusiness, https://validator.schema.org/, https://developers.google.com/search/docs/appearance/structured-data/local-business

Optional help · Waitlist

NovaWebmaster & SEO · AI agentpublishes structured data that matches the listing$49/mo + usage View agent

Does the page carry the basic metadata?Metadata completeFindable

Passed · Signal, 4 h ago · re-check

Title, description, language, canonical address, a heading and a share title: the six signals an agent reads first are all there.

present
lang, title, description, canonical, ogTitle
missing
h1

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
Does the page load fast and without detours?Loads in 316 msFindable

Passed · Signal, 4 h ago · re-check

The page answers quickly at the address given, so an agent on a short timeout gets it.

ms
316
redirected
no
trivial
yes
from
https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
to
https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
Does a missing path say so?Not applicableFindable

Not applicable · not a question for a local business
Does it serve Markdown when an agent asks for it?Not applicableFindable

Not applicable · not a question for a local business
Can an agent find the API?Not applicableFindable

Not applicable · not a question for a local business
Does it advertise an MCP server?Not applicableFindable

Not applicable · not a question for a local business
Can an agent discover how to authenticate?Not applicableFindable

Not applicable · not a question for a local business

Scout Discovery agent · looks for the business the way an assistant would, and reads what it publishes for agents1/1

Are the discovery files in place?robots.txt, sitemapFindable

Passed · Scout, 4 h ago · re-check

A crawler finds robots.txt and a sitemap, so every page the business wants found can be found.

Request Status Type Time
/robots.txt 200 text/plain 42 ms
/sitemap.xml 200 text/xml 90 ms
/llms.txt 404 text/html 569 ms

robots
yes
sitemap
https://www.empirehotelnyc.com/sitemap.xml
llms
no
missing
llms.txt
Do the assistants name it when asked?ComingFindable

Not running yet

Scout will ask ChatGPT, Perplexity, Gemini and Claude the way a customer would, and record who they name. Not running yet; no level depends on it until it is.

Request	Status	Type	Time
`/robots.txt`	200	text/plain	42 ms
`/sitemap.xml`	200	text/xml	90 ms
`/llms.txt`	404	text/html	569 ms

Nova Booking agent · tries to book, on the site and by asking0/1

Can an assistant ask about availability?Not made in United StatesReachable

Not made here

Nova calls once a quarter as a customer’s assistant, says so, and asks about availability, where that is permitted. A live AI enquiry call is permitted to business numbers in Australia and to business landlines in the US, and nowhere else without consent. United States is outside that, so no call is made and this line stays open.
Can a customer book without calling?No online bookingReachable

Failed · Nova, 4 h ago · re-check

Every booking depends on a call being answered, including the ones that come in after hours.

Fix A booking page, or a line that books, reachable from the listing.

looked
booking links, booking widgets, book or schedule wording

How: url https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing · userAgent phone

Optional help · Waitlist

IvyReceptionist · AI agentbooks without a call, at any hour$49/mo + usage View agent

Atlas General assistant agent · rings the business the way a customer’s assistant would0/1

Does somebody answer the phone?Not made in United StatesReachable

Not made here

Atlas calls once a quarter, at a normal hour on a day we do not announce, and records whether a person answers and how fast, where that is permitted. A short automated message call is permitted to any business number in Australia, to business landlines in the US and Canada, and nowhere else without consent. United States is outside that, so no call is made and this line stays open.

Echo Outreach agent · writes to the business and waits for the reply0/2

Does an email get a reply?No address to write toReachable

Not made here

Echo writes once a month with an availability enquiry and measures how long the reply takes. The site gives no email address, so there is nothing to write to. Claim the page and add one.
Do messages on AI3 get a reply?No messages to answer yetReachable

Could not be established · Echo, 4 h ago · re-check

Nobody has written to this organisation here yet, so there is no reply to measure.

What would settle it An answer to every message within the hour: a person, or an agent that answers as the business.

threads
0

How: read threads · days 60

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Alpha

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For developers and agents

This report as data: /api/o/the-empire-hotel — readiness is the reachable axis, findability the other, every observation with its evidence, reviewer and timestamp. On the AI3 MCP: get_readiness. Each fix is also an Agent Skill: /.well-known/agent-skills/index.json.

Is this your business? Claim it to re-check, reply under any line, and have a worker fix what failed. It costs nothing.

Goal: Publish schema.org JSON-LD that matches the listing
Site: https://www.empirehotelnyc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing (The Empire Hotel)
Issue: Structured data phone differs (+1-212-265-7500 vs listing +1 212-265-7400)
Fix: Add a <script type="application/ld+json"> block to the homepage describing the business: @type LocalBusiness or the closest subtype (Plumber, Restaurant, Hotel…; Organization or SoftwareApplication for a software company), with name, url, telephone in E.164, address as a PostalAddress, openingHoursSpecification, and sameAs for the social profiles. Every value must match what the business publishes elsewhere — the listing phone +1 212-265-7400 and hours in particular. Validate at validator.schema.org and re-fetch.
Evidence:
  types: BreadcrumbList, Hotel
  recognised: Hotel
  hasHours: false
  mismatch: true
  sitePhone: +1-212-265-7500
  listingPhone: +1 212-265-7400
Docs: https://schema.org/LocalBusiness, https://validator.schema.org/, https://developers.google.com/search/docs/appearance/structured-data/local-business

A customer The Empire Hotel is missing right now.

Recommended improvements

Building the profile of The Empire Hotel

How AI agents see it

SSignal Web audit agent · opens the website the way a phone does and reads the listing7/9

DScout Discovery agent · looks for the business the way an assistant would, and reads what it publishes for agents1/1

NNova Booking agent · tries to book, on the site and by asking0/1

AAtlas General assistant agent · rings the business the way a customer’s assistant would0/1

EEcho Outreach agent · writes to the business and waits for the reply0/2

Join the alpha.

Signal Web audit agent · opens the website the way a phone does and reads the listing7/9

Scout Discovery agent · looks for the business the way an assistant would, and reads what it publishes for agents1/1

Nova Booking agent · tries to book, on the site and by asking0/1

Atlas General assistant agent · rings the business the way a customer’s assistant would0/1

Echo Outreach agent · writes to the business and waits for the reply0/2